Notification Settings and Preferences - PoolRentalNearMe.com

Stay Connected and In Control of Your Pool Rental Communications

Customize how and when you receive important updates about your bookings, messages, and account activity. Our notification system keeps you informed while respecting your communication preferences.

Notification Types

Essential Notifications (Cannot be disabled)

Booking Confirmations & Changes

New booking requests and confirmations
Booking modifications or cancellations
Payment confirmations and receipts
Safety-related communications

Account Security

Login attempts and security alerts
Password changes and account updates
Payment method changes
Suspicious activity warnings

Optional Notifications (Can be customized)

Marketing & Promotions

Special offers and seasonal promotions
New feature announcements
Community updates and tips
Host success stories and best practices

Reminders & Updates

Upcoming booking reminders
Calendar sync notifications
Review requests
Maintenance reminders for hosts

Managing Your Preferences

Accessing Notification Settings

Via Website:

Log into your Pool Rental Near Me account
Click your profile icon in the top right
Select "Account Settings"
Navigate to "Notifications" tab
Customize your preferences

Via Mobile App:

Open the Pool Rental Near Me app
Tap "Profile" in the bottom menu
Select "Settings"
Tap "Notifications"
Adjust your preferences

Quick Setup Options

Recommended Settings (Default)

All essential notifications enabled
Email summaries for non-urgent updates
SMS for time-sensitive booking alerts
Push notifications for messages

Minimal Notifications

Essential booking and safety notifications only
Weekly email digest
SMS for urgent matters only
Push notifications disabled

Maximum Notifications

All notification types enabled
Real-time alerts for all activity
Immediate email and SMS delivery
All push notifications active

Email Notifications

Email Preferences

Immediate Delivery

Booking requests and confirmations
Payment notifications
Safety alerts
Direct messages from hosts/guests

Daily Digest

Non-urgent account updates
Community news and tips
Marketing messages
System maintenance notices

Weekly Summary

Booking performance (hosts)
Account activity summary
Promotional offers
Feature updates

Email Management

Customization Options: ✅ Choose notification frequency ✅ Select specific email types ✅ Set quiet hours (no emails during specified times) ✅ Customize email format (HTML vs. text)

Unsubscribe Options:

Unsubscribe from marketing emails only
Reduce frequency of non-essential emails
Opt out of promotional content
Maintain essential booking communications

SMS/Text Notifications

SMS Setup

Adding Your Phone Number:

Go to Account Settings → Contact Information
Enter your mobile phone number
Verify with the code sent to your phone
Enable SMS notifications in preferences

SMS Notification Types:

High Priority (Recommended):

Booking confirmations within 2 hours of arrival
Last-minute cancellations
Payment failures or issues
Emergency safety communications

Standard Priority:

New booking requests
Message notifications
Check-in reminders
Review requests

SMS Preferences

Timing Controls:

Set quiet hours (e.g., 10 PM - 8 AM)
Weekend preferences
Time zone automatic adjustment
Holiday schedule modifications

Frequency Limits:

Maximum messages per day
Bundled notifications for multiple updates
Priority-based filtering
Emergency override settings

Push Notifications

Mobile App Notifications

Real-Time Alerts:

New messages from hosts/guests
Booking status changes
Payment confirmations
Safety alerts

Scheduled Notifications:

Check-in reminders (2 hours before)
Check-out reminders (30 minutes before end)
Review requests (24 hours after booking)
Upcoming booking summaries

Push Notification Settings

Notification Categories: ✅ Bookings & Reservations ✅ Messages & Communication ✅ Payments & Billing ✅ Safety & Security ✅ Promotions & Updates

Display Options:

Show on lock screen
Badge app icon with count
Sound and vibration preferences
Do Not Disturb integration

Host-Specific Settings

Host Dashboard Notifications

Booking Management:

New booking requests (immediate)
Guest messages (within 15 minutes)
Calendar changes and updates
Payout notifications

Performance Tracking:

Weekly booking summaries
Review notifications
Listing performance updates
Revenue reports

Host Communication Preferences

Guest Interaction:

Auto-response setup for common questions
Message forwarding to email
Booking confirmation templates
Check-in instruction delivery

Business Insights:

Monthly performance reports
Seasonal booking trends
Pricing optimization suggestions
Market updates for your area

Guest-Specific Settings

Booking Journey Notifications

Pre-Booking:

Saved search alerts
Price drop notifications
Availability updates for favorite pools
Last-minute deal alerts

Active Booking:

Booking confirmation with details
Host contact information
Check-in instructions and timing
Weather updates for booking day

Post-Booking:

Thank you messages
Review requests
Rebooking suggestions
Loyalty program updates

Guest Experience Enhancements

Personalized Recommendations:

Pools similar to your preferences
Seasonal activity suggestions
Local area recommendations
Repeat booking incentives

Troubleshooting

Common Issues & Solutions

Not Receiving Notifications:

✅ Check Spam/Junk Folder

Add support@poolrentalnearme.com to contacts
Mark our emails as "Not Spam"
Check email filters and rules

✅ Verify Contact Information

Confirm email address is correct and verified
Update phone number if changed
Check for typos in contact details

✅ Review Notification Settings

Ensure desired notifications are enabled
Check frequency settings
Verify quiet hours aren't blocking messages

Too Many Notifications:

✅ Adjust Frequency Settings

Switch to daily or weekly digests
Disable non-essential notifications
Use "Do Not Disturb" hours

✅ Customize by Priority

Keep only high-priority alerts immediate
Bundle similar notifications
Set maximum daily limits

SMS Issues:

✅ Carrier Compatibility

Verify your carrier supports our SMS service
Check for international messaging restrictions
Ensure sufficient text message plan

✅ Phone Number Verification

Re-verify your phone number
Update country code if applicable
Check for number portability issues

Advanced Troubleshooting

Email Delivery Problems:

Contact your email provider about blocking
Request whitelisting of our domain
Try alternative email address
Check corporate firewall settings

App Notification Issues:

Update to latest app version
Check device notification permissions
Restart app and device
Clear app cache (Android)

Notification Best Practices

For Hosts

Optimize Response Times:

Enable immediate notifications for booking requests
Set up auto-responses for common questions
Use SMS for urgent guest communications
Check messages at least every 2 hours during business days

Maintain Professionalism:

Respond to all guest messages within 24 hours
Use notification templates for consistency
Set appropriate quiet hours
Keep emergency contact information updated

For Guests

Stay Informed:

Enable booking confirmations and reminders
Keep contact information current
Check messages before your pool day
Respond promptly to host communications

Manage Expectations:

Set realistic notification preferences
Communicate preferred contact methods to hosts
Use quiet hours to avoid disruptions
Update preferences based on experience

Privacy & Data Protection

Your Information Security

Data Usage:

Notification preferences stored securely
Contact information encrypted
No sharing with third parties
Opt-out options always available

Privacy Controls:

Control what information is shared
Manage communication frequency
Delete notification history
Export your data anytime

Need Help?

Quick Support Options:

📧 Email Support: support@poolrentalnearme.com 📞 Phone Support: 866-420-3702 💬 Live Chat: Available 7am-10pm daily 📚 Help Center: Browse all support articles

Notification-Specific Help:

🔧 Technical Issues: Report delivery problems or app bugs ⚙️ Settings Help: Get assistance customizing preferences
📱 Mobile App: Download and setup support 🔔 Missing Notifications: Troubleshoot delivery issues

Ready to customize your notifications? [Access Your Notification Settings →]

Questions about our communication policies? Check our [Privacy Policy] and [Terms of Service] for complete details.

Last Updated: September 8, 2025
For questions about notification settings, contact: support@poolrentalnearme.com