Updating Your Profile and Settings - PoolRentalNearMe.com

  1. Overview
  2. Technical Support
  3. Updating Your Profile and Settings - PoolRentalNearMe.com

Keep your account information current and customize your Pool Rental Near Me experience with our easy-to-use profile and settings management tools.

Table of Contents

Accessing Your Profile

Desktop/Web Browser

  1. Log into your Pool Rental Near Me account
  2. Click your profile picture or name in the top right corner
  3. Select "Account Settings" or "Profile" from the dropdown menu
  4. Navigate through the different settings tabs

Mobile App

  1. Open the Pool Rental Near Me app
  2. Tap the profile icon in the bottom navigation
  3. Tap "Settings" or the gear icon
  4. Choose the section you want to update

Personal Information Updates

Basic Profile Information

What You Can Update:

  • Full name and display name
  • Profile photo
  • Bio/description (especially important for hosts)
  • Contact information
  • Location/address
  • Date of birth
  • Phone number verification

How to Update:

  1. Navigate to "Personal Information" or "Profile Details"
  2. Click "Edit" next to the field you want to change
  3. Make your updates
  4. Click "Save Changes"
  5. Verify changes via email or SMS if required

Profile Photo Guidelines

Recommended Specifications:

  • High-resolution image (minimum 400x400 pixels)
  • Clear, recent photo of yourself
  • Professional or friendly appearance
  • Good lighting and image quality

Upload Process:

  1. Click "Change Photo" or camera icon
  2. Choose "Upload from Device" or "Take Photo"
  3. Crop and position your image
  4. Save changes

Account Security Settings

Password Management

Changing Your Password:

  1. Go to "Security" or "Account Security"
  2. Click "Change Password"
  3. Enter your current password
  4. Create a strong new password (8+ characters, mix of letters, numbers, symbols)
  5. Confirm new password
  6. Save changes

Password Requirements:

  • Minimum 8 characters
  • At least one uppercase letter
  • At least one number
  • At least one special character
  • Cannot be a previously used password

Two-Factor Authentication (2FA)

Setting Up 2FA:

  1. Navigate to "Security Settings"
  2. Find "Two-Factor Authentication"
  3. Choose your preferred method:
    • SMS text messages
    • Authenticator app (Google Authenticator, Authy)
    • Email verification
  4. Follow the setup instructions
  5. Save backup codes in a secure location

Benefits of 2FA:

  • Enhanced account security
  • Protection against unauthorized access
  • Peace of mind for financial transactions
  • Compliance with platform security standards

Login Activity Monitoring

Reviewing Login History:

  1. Go to "Security" → "Login Activity"
  2. Review recent login attempts
  3. Check for unfamiliar locations or devices
  4. Report suspicious activity immediately

Communication Preferences

Email Notifications

Customizable Email Settings:

  • Booking confirmations and updates
  • Payment receipts and reminders
  • Host/guest messages
  • Platform updates and announcements
  • Marketing and promotional emails
  • Safety alerts and important notices

Managing Email Preferences:

  1. Navigate to "Notifications" or "Communication"
  2. Toggle email types on/off
  3. Set frequency preferences (immediate, daily digest, weekly)
  4. Update your email address if needed
  5. Save preferences

SMS/Text Notifications

Available Text Alerts:

  • Booking confirmations
  • Check-in reminders
  • Emergency notifications
  • Two-factor authentication codes
  • Last-minute booking requests (hosts)

SMS Setup:

  1. Go to "Notification Settings"
  2. Enable "SMS Notifications"
  3. Verify your phone number
  4. Choose which alerts to receive via text
  5. Set quiet hours if desired

Push Notifications (Mobile App)

App Notification Types:

  • New booking requests
  • Message notifications
  • Payment confirmations
  • Safety alerts
  • Promotional offers

Managing Push Notifications:

  1. Open app settings
  2. Navigate to "Notifications"
  3. Toggle notification types
  4. Set sound and vibration preferences
  5. Configure quiet hours

Host-Specific Settings

Listing Management Preferences

Default Settings:

  • Auto-approval for qualified guests
  • Response time expectations
  • Booking lead time requirements
  • Cancellation policy preferences
  • Pricing update notifications

Calendar Integration:

  1. Go to "Host Settings" → "Calendar"
  2. Connect external calendars (Google, Outlook, iCal)
  3. Set synchronization preferences
  4. Configure availability defaults
  5. Set seasonal availability patterns

Payment and Payout Settings

Payout Configuration:

  1. Navigate to "Payments" → "Payout Settings"
  2. Add or update bank account information
  3. Choose payout frequency (daily, weekly, monthly)
  4. Set minimum payout thresholds
  5. Configure tax information (W-9, international forms)

Payment Methods:

  • Direct bank deposit (ACH)
  • PayPal
  • Check (where available)
  • International wire transfer

Host Communication Tools

Automated Messages:

  • Welcome messages for new bookings
  • Check-in instruction templates
  • Pre-arrival reminders
  • Post-visit follow-ups
  • Cancellation notifications

Setting Up Templates:

  1. Go to "Host Tools" → "Message Templates"
  2. Create or edit message templates
  3. Use dynamic fields (guest name, booking details)
  4. Set trigger conditions
  5. Save and activate templates

Guest-Specific Settings

Booking Preferences

Default Booking Settings:

  • Preferred search radius
  • Default group size
  • Favorite amenities
  • Budget range preferences
  • Booking notification preferences

Saved Searches:

  1. Perform a search with your preferred criteria
  2. Click "Save Search" or bookmark icon
  3. Name your saved search
  4. Set alert preferences for new listings
  5. Manage saved searches in your profile

Payment Information

Managing Payment Methods:

  1. Go to "Payment Methods" in account settings
  2. Add credit/debit cards, PayPal, or bank accounts
  3. Set a default payment method
  4. Update expiration dates and billing addresses
  5. Remove old or unused payment methods

Security Features:

  • Encrypted payment storage
  • CVV verification for each transaction
  • Fraud monitoring and alerts
  • Secure checkout process

Booking History and Receipts

Accessing Your History:

  1. Navigate to "My Bookings" or "Booking History"
  2. Filter by date range, status, or location
  3. Download receipts for tax purposes
  4. Leave reviews for completed bookings
  5. Rebook favorite pools easily

Privacy Controls

Profile Visibility Settings

What Others Can See:

  • Profile photo and name (always visible)
  • Bio/description (optional)
  • Verification badges
  • Review history
  • Response time (hosts)

Privacy Options:

  1. Go to "Privacy Settings"
  2. Choose who can contact you
  3. Set profile visibility preferences
  4. Control review display options
  5. Manage social media connections

Data Sharing Preferences

Information Sharing Controls:

  • Marketing communications
  • Third-party integrations
  • Analytics and improvement data
  • Location sharing preferences
  • Contact information visibility

Account Deletion

If You Need to Delete Your Account:

  1. Contact support at support@poolrentalnearme.com
  2. Provide account verification information
  3. Complete any outstanding bookings
  4. Resolve any payment or dispute issues
  5. Confirm deletion request

What Happens When You Delete:

  • Profile and listings removed
  • Booking history archived (for legal/tax purposes)
  • Payment information securely deleted
  • Reviews may remain (anonymized)
  • Reactivation possible within 30 days

Troubleshooting Common Issues

Can't Access Account Settings

Possible Solutions:

  • Clear browser cache and cookies
  • Try a different browser or device
  • Disable browser extensions temporarily
  • Check internet connection
  • Log out and log back in

Changes Not Saving

Troubleshooting Steps:

  1. Ensure all required fields are completed
  2. Check for error messages or validation issues
  3. Verify internet connection stability
  4. Try refreshing the page and re-entering changes
  5. Contact support if problems persist

Email/SMS Not Working

Common Fixes:

  • Check spam/junk folders
  • Verify email address/phone number accuracy
  • Ensure notifications are enabled
  • Check carrier SMS blocking settings
  • Update contact information if changed

Profile Photo Upload Issues

Resolution Steps:

  • Check file size (under 10MB recommended)
  • Use supported formats (JPG, PNG, GIF)
  • Ensure stable internet connection
  • Try uploading from a different device
  • Compress large image files

Two-Factor Authentication Problems

Getting Back Into Your Account:

  • Use backup codes saved during setup
  • Try alternative 2FA method if available
  • Contact support with account verification
  • Temporarily disable 2FA (requires identity verification)

Need Additional Help?

Contact Support

📞 General Support: 866-420-3702 📞 Host Hotline: 866-420-3702 📧 Email: support@poolrentalnearme.com 💬 Live Chat: Available 7am-10pm daily

Self-Service Resources

📚 Help Center: Browse all support articles 🎥 Video Tutorials: Step-by-step visual guides ❓ FAQ: Quick answers to common questions 📱 Mobile App Help: In-app support and tutorials

Account Security Emergency

If you suspect unauthorized access to your account:

  1. Immediately change your password
  2. Enable two-factor authentication
  3. Review recent login activity
  4. Contact support immediately
  5. Monitor payment methods for unauthorized charges

Last Updated: September 8, 2025
Article Category: Technical Support
Related Articles: Account Security, Payment Methods, Host Dashboard, Guest Booking Process

Questions about updating your profile or settings? Our support team is here to help with personalized assistance!

 

Written by Jephone Last updated September 8, 2025
Was this article helpful?